Kering

Maisons

Moda e Pelletteria

Alexander McQueen

MAPPA DEL SITO

CONTATTI

NOTE LEGALI

CREDITI

INFORMATIVA SULLA PRIVACY

Empowering imagination

La nostra strategia

Rapporto di attività

Kering in sintesi

Scopri Kering

La nostra storia

40, rue de Sèvres

"Kering, di granito e di sogni ", un libro per celebrare la storia del Gruppo

Cultura e Patrimonio

Consiglio d’amministrazione

Comitato esecutivo

François-Henri Pinault

Etica e condotta aziendale

La nostra governance

Empowering Women

Kering Foundation

Women In Motion

Kering for Women

News

I nostri contatti

Gucci

Saint Laurent

Bottega Veneta

Balenciaga

Brioni

Boucheron

Pomellato

DoDo

Qeelin

Gioielli

Ginory 1735

Kering Eyewear

Kering Beauté

Others

Il nostro Gruppo

Le nostre Maisons

Il lusso secondo Kering

Chi siamo

Lavorare con noi

Immaginare il tuo percorso

Trovare l’equilibrio

Un luogo per ogni talento

Supportare i giovani talenti

Sviluppare il talento

La vita in Kering

Opportunità di lavoro

Piano d’azione 2017-2025

Governance

Un impegno di lunga data

Crafting tomorrow's Luxury

Il nostro EP&L

Report e Indicatori

Riconoscimenti

Misurare il nostro impatto

Strategia per il clima

Riduzione

Ripristino e rigenerazione

Rallentare il cambiamento climatico

Strategia sulla biodiversità

Regenerative Fund for Nature

Benessere animale

Preservare il pianeta

I diritti umani nella supply chain

Le donne della nostra supply chain

Preservare l’artigianalità

Le persone della nostra supply chain

Obiettivo circolarità

Materie prime

Laboratori di innovazione

Processi produttivi

Nuovi modelli di business

Upcycling, riciclo e rigenerazione

Innovare per il futuro

Notizie

Agenda

Pubblicazioni e video

Notizie e risorse

Corporate governance

Breakdown of share capital

About Kering & key figures

Kering share

Publications

Regulated information

Being a shareholder

Your publications

Annual General Meeting

Shareholders information

Debt financing and other information

Financial calendar

Shareholders' contacts

Approfondimenti

Archivio loghi

Archivio

I Nostri Contatti

 | Kering

Alexander McQueen si distingue per l'espressione dell'individualità, della forza sovversiva e della potenza creativa.&nbsp;

La storia

Seán McGirr

Vedi tutte le offerte di lavoro di Alexander McQueen

Scopri le offerte di lavoro di Alexander McQueen

Hai una passione per l&rsquo;universo del Lusso?

Lavora con noi! Fai clic sotto per scoprire le opportunit&agrave; di lavoro offerte dalla Maison Alexander McQuen.

The Alexander McQueen Client Advisor will be a passionate brand ambassador and dedicated team player, promoting brand loyalty and transforming every Client visit into a memorable luxury shopping experience. With full accountability for meeting KPI’s set through personalised client experience and cross selling of products, the client advisor will take full ownership of the exclusive relationships of the AMQ clientele.Key Accountabilities <ul><li>Provide exceptional client experience by greeting, listening and assisting clients in exceeding their needs, demonstrating an excellent knowledge of the products as well as of AMQ history and heritage</li><li>Exchanging with Clients on general trends in the fashion world and developments in luxury market, showing passion for fashion and luxury products</li><li>Foster open and constructive communication with team members, taking a collaborative approach and proposing effective solutions when needed</li><li>Contribute to the visual display of the products in accordance with AMQ visual standards</li><li>Ensure store functional maintenance and appropriate levels of products on the sales floor, in line with corporate policies and procedures</li><li>Follow Company grooming, accordingly with AMQ standards and policies</li><li>Be driven to exceed individual financial targets and maximize own sales performances contributing to the success of the entire store</li><li>Proactively seize all cross-selling opportunities, utilizing all product categories available in the store</li><li>Maintain and develop Client relationships through a custom-made approach and with the support of CRM and digital tools</li><li>Strengthen Client loyalty by participating in the Department or Store’s clientelling initiatives</li><li>Constantly strive to stay updated on knowledge on product knowledge, sales techniques, Client Services, and Company policies and procedures </li><li>Operate with the highest level of care and respect for the product</li><li>Act in compliance to Company procedures on operational guidelines and stock procedures, as well as cash activity, inventory, logistics and all main reporting activities requested by head office, ensuring that Company policies and procedures are proactively executed</li></ul>Key Requirements <ul><li>You will be able to demonstrate the desired Alexander McQueen behaviours.</li><li>Proven experience in a similar role within fashion retail companies</li><li>Proven ability to drive and exceed individual and store KPIs</li><li>Excellent commercial awareness</li><li>Team-player mentality</li><li>Strong verbal and written communication skills</li><li>Strong selling skills and ability to overcome objections</li><li>Customer centric approach and an entrepreneurial spirit</li><li>Ability to work in a fast moving and dynamic environment</li><li>Luxury product knowledge</li></ul>Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

Alexander McQueen is a British luxury fashion house founded by Lee Alexander McQueen in 1992. In 2001, the house joined the Kering Group and, since December 2023, is under the creative direction of Seán McGirr. 

Alexander McQueen is distinctive for an expression of individuality, subversive strength and raw power. With a design studio and atelier based in London, the house is known for uncompromising quality and creative vision. 

At Alexander McQueen, we live and breathe a culture defined by our key Behaviours:

•	Empowerment – We empower our team and peers, providing unwavering support to ensure everyone can thrive; this means giving support to your team and those you are working with to succeed. 
•	Teamwork – We put an emphasis on Teamwork; this means working together as a collective to achieve shared goals.
•	Respect – We value respect, treating everyone with dignity and showing genuine appreciation for their efforts: this means treating everyone equally. 
•	Kindness – We believe kindness is integral to everything we do; this means demonstrating compassion and empathy towards others.

Alexander McQueen is a British luxury fashion house founded by Lee Alexander McQueen in 1992. In 2001, the house joined the Kering Group and, since December 2023, is under the creative direction of Seán McGirr. Alexander McQueen is distinctive for an expression of individuality, subversive strength and raw power. With a design studio and atelier based in London, the house is known for uncompromising quality and creative vision. At Alexander McQueen, we live and breathe a culture defined by our key Behaviours:<ul><li>Empowerment – We empower our team and peers, providing unwavering support to ensure everyone can thrive; this means giving support to your team and those you are working with to succeed. </li><li>Teamwork – We put an emphasis on Teamwork; this means working together as a collective to achieve shared goals.</li><li>Respect – We value respect, treating everyone with dignity and showing genuine appreciation for their efforts: this means treating everyone equally. </li><li>Kindness – We believe kindness is integral to everything we do; this means demonstrating compassion and empathy towards others.  </li></ul>您的职责1. 能够代表公司把产品和品牌形象传达给顾客&#xff0c;优化给予客户满意度&#xff1b;2. 时刻维护确保顾客享受良好的购物经验&#xff1b;3. 参与店铺内的销售和展示&#xff08;所有产品类别&#xff09;&#xff1b;4. 及时掌握仓储情况&#xff0c;确保销售的成功连带&#xff1b;5. 主动并充分利用VIP资料&#xff0c;对品牌和产品进行推广&#xff1b;6. 保证售前售后的服务水平一致并符合公司要求&#xff0c;以维护客户满意度和忠诚度&#xff0c;从而树立并推广品牌形象&#xff1b;7. 妥善接待并处理客户的投诉&#xff0c;在必要情况下寻求经理的帮助&#xff1b;8. 向管理层及时反应客户信息&#xff1b;  9. 通过各种渠道不断更新流行趋势&#xff0c;了解竞争状况&#xff1b;任职资格1. 1&#xff5e;2年相关奢侈品牌工作经验&#xff1b;2. 高度的责任心与工作积极性&#xff1b;3. 良好的销售主动性和客户服务意识&#xff1b;4. 有更多相关工作经验者可考虑作为资深销售人员录用&#xff1b;Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

Job Family Group Description - Sales / Omni-Channel:
Combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management.

Job Family Description -Retail Selling:
Represents the brand to clients. Guides them at every stage of the buying journey. Provides support on styles, product characteristics and trends.

Sub-Job Family Description - Sales Assistant:
Advises our customers during the buying journey. Presents the collection using brand standards. As the visible face of the brand follows company values. Contributes to reaching set sales targets and enhances customer satisfaction.

<div>The Role </div><div><div><div><div>The Alexander McQueen Client Advisor will be a passionate brand ambassador and dedicated team player, promoting brand loyalty and transforming every Client visit into a memorable luxury shopping experience. With full accountability for meeting KPI’s set through personalised client experience and cross selling of products, the Client Advisor will take full ownership of the exclusive relationships of the AMQ clientele.Key Accountabilities <ul><li>Provide exceptional client experience by greeting, listening and assisting clients in exceeding their needs, demonstrating an excellent knowledge of the products as well as of AMQ history and heritage</li><li>Proactively seize all cross-selling opportunities, utilizing all product categories available in the store</li><li>Maintain and develop Client relationships through a custom-made approach and with the support of CRM and digital tools to strengthen Client loyalty</li><li>Engage with Clients on general trends in the fashion world and developments in luxury market, showing passion for fashion and luxury products</li><li>Be driven to exceed individual financial targets and maximize own sales performances contributing to the success of the entire store</li><li>Foster open and constructive communication with team members, taking a collaborative approach and proposing effective solutions when needed. Promote a positive working environment in line with the House Code of Behaviours.</li><li>Maintain a continual learning mindset by actively seeking and embracing feedback from both colleagues and management.</li><li>Maintain shopfloor standards and appropriate levels of products on the sales floor, in line with House policies and procedures, by utilizing various training resources provided by the Company</li><li>Strengthen Client loyalty by participating in the Department or Store’s clienteling initiatives</li><li>Follow Company grooming, accordingly with AMQ standards and policies</li><li>Act in compliance to Company procedures and guidelines on visual merchandising, operational guidelines and stock procedures, as well as cash activity, inventory, logistics and all main reporting activities requested by head office, ensuring that Company policies and procedures are proactively executed</li></ul>Key Requirements <ul><li>You will be able to demonstrate the desired Alexander McQueen behaviours </li><li>Proven experience in a similar role within fashion retail companies or customer service-related field</li><li>Proven ability to drive and exceed individual and store KPIs</li><li>Possesses genuine interest in fashion and follows industry trends/news</li><li>Team-player mentality</li><li>Strong verbal and written communication skills</li><li>Strong selling skills and ability to overcome objections</li><li>Client centric approach and an entrepreneurial spirit</li><li>Ability to work in a fast moving and dynamic environment</li><li>Luxury product knowledge with keen interest in fashion trends, luxury market, social media etc</li><li>Ability to use digital retail tools and CRM</li><li>Ability to be mobile for extended periods of time</li></ul>Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.</div></div></div></div>

Alexander McQueen is a British luxury fashion house founded by Lee Alexander McQueen in 1992. In 2001, the house joined the Kering Group and, since December 2023, is under the creative direction of Seán McGirr. 
Alexander McQueen is distinctive for an expression of individuality, subversive strength and raw power. With a design studio and atelier based in London, the house is known for uncompromising quality and creative vision. 
At Alexander McQueen, we live and breathe a culture defined by our Key Behaviours:
•	Empowerment – We empower our team and peers, providing unwavering support to ensure everyone can thrive; this means giving support to your team and those you are working with to succeed. 
•	Teamwork – We put an emphasis on Teamwork; this means working together as a collective to achieve shared goals.
•	Respect – We value respect, treating everyone with dignity and showing genuine appreciation for their efforts: this means treating everyone equally. 
•	Kindness – We believe kindness is integral to everything we do; this means demonstrating compassion and empathy towards others.

<div><div>The Role </div></div><div><div><div><div>The Alexander McQueen Senior Client Advisor will be a passionate brand ambassador and dedicated team player, promoting brand loyalty and transforming every Client visit into a memorable luxury shopping experience. Though your experience and expertise you will be a role model to the team and actively support the store management with activities as required.Key Accountabilities <ul><li>Provide exceptional client experience by greeting, listening and assisting clients in exceeding their needs, demonstrating an excellent knowledge of the products as well as of AMQ history and heritage</li><li>Proactively seize all cross-selling opportunities, utilizing all product categories available in the store</li><li>Maintain and develop Client relationships through a custom-made approach and with the support of CRM and digital tools to strengthen Client loyalty</li><li>Engage with Clients on general trends in the fashion world and developments in luxury market, showing passion for fashion and luxury products</li><li>Be driven to exceed individual financial targets and maximize own sales performances contributing to the success of the entire store</li><li>Foster open and constructive communication with team members, taking a collaborative approach and proposing effective solutions when needed. Promote a positive working environment in line with the House Code of Behaviours.</li><li>Maintain a continual learning mindset by actively seeking and embracing feedback from both colleagues and management.</li><li>Maintain shopfloor standards and appropriate levels of products on the sales floor, in line with House policies and procedures, by utilizing various training resources provided by the Company</li><li>Strengthen Client loyalty by participating in the Department or Store’s clienteling initiatives</li><li>Follow Company grooming, accordingly with AMQ standards and policies</li><li>Act in compliance to Company procedures and guidelines on visual merchandising, operational guidelines and stock procedures, as well as cash activity, inventory, logistics and all main reporting activities requested by head office, ensuring that Company policies and procedures are proactively executed</li><li>Assist Management in daily operations: floor management, stock operations, and opening / closing duties</li><li>Support the Managers in developing the team through mentoring and buddying activities</li><li>Demonstrate a thorough understanding of the company’s policies and provide support to other Client Advisors when needed</li></ul>Key Requirements <ul><li>You will be able to demonstrate the desired Alexander McQueen behaviours </li><li>Proven experience in a similar role within fashion retail companies or customer service-related field</li><li>Proven ability to drive and exceed individual and store KPIs</li><li>Possesses genuine interest in fashion and follows industry trends/news</li><li>Team-player mentality</li><li>Strong verbal and written communication skills</li><li>Strong selling skills and ability to overcome objections</li><li>Client centric approach and an entrepreneurial spirit</li><li>Ability to work in a fast moving and dynamic environment</li><li>Luxury product knowledge with keen interest in fashion trends, luxury market, social media etc</li><li>Ability to use digital retail tools and CRM</li><li>Ability to be mobile for extended periods of time</li></ul>Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.</div></div></div></div>

Job Description Summary
Alexander McQueen is a British luxury fashion house founded by Lee Alexander McQueen in 1992. In 2001, the house joined the Kering Group and, since December 2023, is under the creative direction of Seán McGirr. 
Alexander McQueen is distinctive for an expression of individuality, subversive strength and raw power. With a design studio and atelier based in London, the house is known for uncompromising quality and creative vision. 
At Alexander McQueen, we live and breathe a culture defined by our Key Behaviours:
•	Empowerment – We empower our team and peers, providing unwavering support to ensure everyone can thrive; this means giving support to your team and those you are working with to succeed. 
•	Teamwork – We put an emphasis on Teamwork; this means working together as a collective to achieve shared goals.
•	Respect – We value respect, treating everyone with dignity and showing genuine appreciation for their efforts: this means treating everyone equally. 
•	Kindness – We believe kindness is integral to everything we do; this means demonstrating compassion and empathy towards others.

Alexander McQueen

Alexander McQueen

La storia

Seán McGirr

Scopri le offerte di lavoro di Alexander McQueen

ALEXANDER MCQUEEN Client Advisor (Harrods)

Alexander McQueen Sales Associate

ALEXANDER MCQUEEN Client Advisor, Auckland

ALEXANDER MCQUEEN Senior Client Advisor, Auckland